Why it’s important
A strong feedback culture give candidates support to present themselves in the best possible way. Everyone has the right to feedback, and ensuring candidates have an excellent recruitment experience is good PR for your company.
A good offer process has two benefits; firstly speed and quality of communication at this stage will reduce drop outs. Secondly it allows candidates the chance to feedback to you about how they found the process and you as a prospective employer. This will highlight any areas for improvement for next time as well as confirming what you do well.
Some companies even include situational judgement quizzes, so that candidates can self-assess whether the role is for them.
Scroll down to see a free example from Skills for Care that you can use in your careers website. There are also care specific psychometric assessments available on the market, such as Care Character. These simple assessments support the candidate and hiring managers through the recruitment process.
Best practice examples and useful links
Skills for Care situational judgement quiz: https://www.everydayisdifferent.com/quiz-landing.aspx
Care Character, psychometric assessment and candidate engagement tool: carecharacter.com
Great stories / employee experience apply.careuk.com
Good accessibility to the recruitment team jobs.barchester.com
Good video content fote.career-portal.co.uk
Use of AI / chat bot bluebirdcarecareers.co.uk