Part Two: Effective Temporary Worker Supply Chain Management – Top Tips for Success

In our previous blog, we introduced the first of Clare’s top tips for effectively managing your supply chain for temporary workers – including communication, setting expectations and auditing.

In this addition, we share a further three tips…

Clare Berridge – Client Relationship Manager, Managed Services


Know Your Market

Understanding current market conditions is critical. This includes staying informed about current industry pay rates, conducting benchmarking, and performing competitor analysis.


Cohesion have successfully onboarded market leading suppliers reducing reliance on sole supplying agencies. 


Knowing the market helps you negotiate better terms and ensure competitive terms. Keeping an eye on other providers’ offerings allows you to identify gaps in your own and make strategic improvements to stay ahead in the sector.

Leverage Technology

Investing in technology can significantly streamline your supply chain management. From applicant tracking systems to compliance management tools and timesheet systems, the right technology can make processes more accurate and efficient.


Facilitated by Cohesion’s bespoke technology: 142 workers were automatically flagged for free temp-to-perm transfer opportunities for one provider alone in the first half of 2024.


Be sure to define your approval process, capture reasons for temporary recruitment activity and align with permanent recruitment activity to prevent misuse of the service. If you’re engaging temporary workers to cover vacancies – make sure you’re identifying this and actively recruiting on a permanent basis.

It’s important to ensure that managers are well-trained in using technology. Providing comprehensive training helps prevent shortcuts and ensures that the technology is used to its full potential.


“Quick responses from the Cohesion Team – they are always ready to help with day-to-day queries, which is highly appreciated and makes it easier for all of us” – Protocol Health Care Services Ltd.


Resolve Issues Promptly

Timely resolution of issues is vital for maintaining a smooth supply. Problems that are left unaddressed can escalate, leading to more significant disruptions down the line. Establish a clear process for identifying, reporting, and resolving issues promptly. Shared issue logs and decision records can assist. By addressing problems quickly, you can maintain trust and reliability with your suppliers, ensuring that the relationship continues to function effectively.


At Cohesion, we’ve delivered a truly Neutral Vendor Managed Service solution for social care and housing providers for decades, supported by hundreds of trusted and vetted agencies.

Our work is focused on reducing agency spend and amplifying your permanent and bank workforce pools. We support you to meet compliance needs where agency use is unavoidable.

The quotes throughout this article have been provided by agencies supplying Cohesion clients.

Want to know more about our Neutral Vendor Managed Service? Contact Clare today – clare.berridge@cohesionrecruitment.com

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