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Attraction

Best practice

Why it’s important

Attracting the right candidates to apply for your role is so important for a number of reasons. You will save a lot of time (and money) if you attract good quality candidates at the first stages of the recruitment process. One size never fits all in care – so ensuring the people you eventually interview are a good fit and you just need to pick the very best for the job will support your care business. Hiring the right people also boosts retention longer term.

Things to consider

There are a number of stages of your attraction strategy that will need some thought.

  • Review a number of sites – Glassdoor and Indeed particularly, to discover what your employees and ex -employees think of you as an employee. Both sites allow employers to comment on the reviews whether negative or positive. Commenting on negative reviews for example:

Sorry to hear that, please contact our HR team to discuss this further

Helps prospective candidates see that you are an engaged employer who cares what employees think.

  • Open Days – Consider holding an open day at your care home. Traditionally face-to-face and more recently virtual / online, open days can be a good source of new candidates for you as well a good way of engaging with your local community. Not everyone will be aware of what it’s like to work in a care home and would appreciate “seeing” the environment ahead of putting in an application and having an opportunity to ask questions, so perhaps think about including a ‘virtual tour’ on your careers website where your open day cannot be held face-to-face, and having FAQ’s easily accessible.

Care Home Open Week is held every year and provides an excellent opportunity to tie in with organised activities.

  • Referrals – there are multiple sources of referrals which can be a quick and easy route to finding new employees. Firstly, you can ask your existing staff whether they know anyone – many organisations have a ‘refer a friend’ reward scheme for this. Also, you can ask candidates in your recruitment process who else they know or even have a share button on your adverts. One organisation that enables easy referral tracking is Care Friends

 

  • Advert – we advise all of our clients to include salary information in adverts. Many candidates will check location and salary ahead of all other details, yet many employers leave salary blank / unpublished (many adverts say “competitive” when the reality is far from competitive). We recommend you are are open and up-front with these details as well as the key criteria for the role so that only the right candidates apply.

To help you with drafting your adverts we have included a template that you can use along with an example of a ‘good’ advert and a ‘bad’ advert. Good and poor advert examples (2012 downloads )

 

It’s worth being aware of who you are competing with in your local area both in and out of the care sector – who else is advertising jobs and what are they paying? What information can you find online about other care providers that will be useful to you in competing for the best candidates for your roles?  Skills for Care collate a lot of information about the adult social care workforce.

You can also get in touch with us to speak about benchmarking services.

 

What else?

Your careers site

Find a Job – this is free job listing service from the DWP
By listing your vacancy here, it will also link to the DHSC Every Day is Different website

Care & Support Jobs – created by the experts at Cohesion which allows care providers to share good news stories about working in care and their vacancies

Indeed can be used to list vacancies for free or adverts can be sponsored to drive additional traffic to your adverts

Facebook Jobs can be used to post jobs, and statuses can be written to encourage followers to share your adverts

Carehome.co.uk – where you have an account in place, make sure to look into the vacancy listing service too

Partnering with schools and colleges – teaming up with your local college that delivers Health & Social Care courses, or arranging to speak to pupils at a local school builds early talent awareness

Other job boards – such as Reed and Totaljobs for additional advert listings and access to CV talent pools

Offline attraction– including posters, leaflet drops, car signs

Asking for referrals

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Social Care Workforce Retention Roundtable - Midlands

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Social Care Workforce Retention Roundtable - London

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Recruitment & Retention: Revolutionary Practice for the Future Social Care Workforce JAN 2025

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Recruitment & Retention: Revolutionary Practice for the Future Social Care Workforce

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Recruitment & Retention: Revolutionary Practice for the Future Social Care Workforce

Nutricia

Cohesion are an extension of us and really live our values. They never fail to deliver on promise and work hard to deliver a high quality candidate experience and service to us. We have complete faith that with Cohesion’s unique expertise they will continue to help build a strong talent pipeline for our Nursing Service.

The Fremantle Trust

Today, we have a healthy recruitment pipeline in most locations, our vacant hours are drastically reduced which has a huge impact on agency costs and quality of care. The average time to offer has reduced considerably and more encouraging is the quality of our new colleagues who are recruited for their ‘values’

Housing Client

I would definitely recommend Cohesion as a recruitment partner. Working with them has taken the pain out of the recruitment process.

Choice Support

Cohesion’s results were very impressive. The effort that Cohesion make to keep candidates engaged and move them efficiently through the recruitment process was key to helping us achieve a high attendance rate at interview and very low drop out post interview. I have been impressed with how responsive they have been to any issues raised and their ability to deliver candidates in a difficult recruitment market