Autograph - Outsourced Recruitment

The Client

Autograph Care stands at the forefront of delivering exceptional residential and dementia care across the North West, Yorkshire and East Midlands.

The Challenge & Solution

Autograph Care faced several recruitment challenges, including high non-attendance at interviews, unsuitable applicants, lengthy onboarding times, and excessive reliance on agency staff.

Autograph partnered with Cohesion to deliver a streamlined and compliant end-to-end recruitment service – overseeing attraction, candidate assessment, compliance checks and retention interviews.

Through a structured and values-driven approach, Cohesion successfully transformed Autograph Care’s recruitment process. By improving candidate quality, streamlining onboarding, and reducing agency dependence, Autograph Care now benefits from a more efficient, engaged, and long-term workforce.

Home Manager Feedback

“All candidates turned up for interview, and they were all lovely. I asked them about their experience with the Autograph Recruitment Team, and they all said it was very professional, and the team was really helpful. Thank you for your support!”
“You are really sending us some fantastic candidates – thank you!”

Results

The partnership has produced significant results, including:

  • 6,472 hours offered resulting in 200 job offers
  • 84% interview attendance reducing no show activity
  • 76% of interviewed candidates suitable for an offer
  • 92% of candidates accepted their job offer
  • 79% of offered candidates progressed to their start date
  • Reduced onboarding time to 24 days from offer to start
  • Reduced time to hire to 30 days from application to start
  • Agency reduction of 86% since partnership began
  • Valuable feedback obtained through 2 & 8-week check-ins

Candidate Feedback

100% of surveyed candidates agreed that the process was quick and simple, they were kept up to speed with their application and that they were impressed by the overall recruitment process.

“I could not have asked for a better recruitment experience. From start to finish, everyone I spoke to was helpful and supportive.”

Client feedback

“Through collaboration with Cohesion, we have managed to reduce agency to unprecedented levels, improve employee retention and engage new recruits gaining valuable feedback on the induction process.”

Katie Payne – Group Management Accountant

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