Current retention of starters is bucking industry trends, with turnover at 24%, compared with latest overall sector turnover data reflecting 30%* and 2022 care worker turnover data reported at 36.1%**.

Beyond delivering better recruitment results for the charity, Cohesion have enhanced the recruitment process, using AI chat for applicant conversations and implementing Care Character, the definitive values based recruitment & retention tool for the care sector.

Mathew Yates, Head of Human Resources at Friends of the Elderly said “Cohesion have taken away the worry of recruiting and ensuring new staff are compliant. They are the experts in recruitment after all, and keeping candidates engaged through the recruitment process has helped us recruit more staff and consequently reduced our agency spend”